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Play should always stay a pleasure.

Our Commitment

For more than seventy-five years the Lotto Receivers' Union has stood for the dignity and integrity of Malta's lotto receivers. That same sense of responsibility extends to the way the game is played. Lotto and the National Lottery are a long-cherished part of Maltese life, and they should remain a source of harmless enjoyment for everyone who takes part. The L.R.U. and the agents it represents are firmly committed to responsible gaming and to safeguarding the wellbeing of the players who walk through their doors. Our members serve their communities every day, and they are often the first point of contact between a player and the game. We take that trust seriously. We support strict age verification, the promotion of sensible play, and the early recognition of anyone who may be at risk. Where a player needs help, our receivers are ready to point them, without judgement, towards the confidential professional support available in Malta.

National Gambling Helpline
1777

If gambling is becoming a problem for you or someone you care about, you can call Malta's National Gambling Helpline, run by the Responsible Gaming Foundation, free of charge and in confidence on Freephone 1777.

Operated by the Responsible Gaming Foundation (Malta). Freephone · confidential · may be used anonymously.

Visit rgf.org.mt
Good Practice

Guidance for players & receivers

Strictly 18 and over

It is illegal to sell lottery products to anyone under the age of 18 in Malta. Our receivers verify age whenever there is any doubt and will politely refuse a sale rather than risk serving a minor.

Play for enjoyment, not as an income

The lottery should always be treated as entertainment. We encourage players to set a budget they can comfortably afford, to play within it, and never to chase losses or borrow money to play.

Recognising the signs

Spending more than intended, playing to win back losses, hiding play from family, or feeling anxious about gambling can all be warning signs. Acknowledging them early is the first step towards staying in control.

Self-exclusion is available

Anyone who feels they need a break can arrange to be excluded from gaming venues and accounts. The Responsible Gaming Foundation can assist with self-exclusion and provides free blocking tools such as BetBlocker and Gamban.

Free, confidential help

Support is available to players and to their families. A free, anonymous national helpline and one-to-one counselling are only a phone call away, and our receivers are happy to share the details.

A shared responsibility

The L.R.U. works alongside the National Lottery operator and the wider industry to keep play safe, fair and well regulated, so that the game continues to be a positive part of Maltese community life.